FAQs

[vc_row css=”.vc_custom_1443693062025{padding-top: 10% !important;padding-bottom: 10% !important;background-image: url(https://conservatoryroofparts.co.uk/wp-content/uploads/2015/09/retailer-faqs.jpg?id=229) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” background_style=”normal” font_color=”#ffffff”][vc_column][vc_row_inner type=”boxed”][vc_column_inner][title_subtitle title=”Frequently Asked Questions” title_color=”#ffffff” title_size=”50″ subtitle=”We are a digital design, development, and strategy firm. We help businesses form
strategy to grow their brand using our Services” subtitle_color=”#ffffff”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1404801061523{padding-top: 75px !important;padding-bottom: 75px !important;background-color: #f5f5f5 !important;}” background_style=”normal” font_color=”#339f91″][vc_column][vc_row_inner type=”boxed”][vc_column_inner width=”1/3″][icon_box title=”Shopping Online” icon=”ecommerce-bag-check” icon_style=”outlined” icon_color=”#339f91″ link_name=”Find Out More” link_url=”#”][/icon_box][/vc_column_inner][vc_column_inner width=”1/3″][icon_box title=”Shipping & Returns” icon=”basic-geolocalize-05″ icon_style=”outlined” icon_color=”#339f91″ link_name=”Find out More” link_url=”#”][/icon_box][/vc_column_inner][vc_column_inner width=”1/3″][icon_box title=”Gift Wrapping” icon=”ecommerce-gift” icon_style=”outlined” icon_color=”#339f91″ link_name=”Find Out More” link_url=”#”][/icon_box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1404742475971{margin-top: 75px !important;}”][vc_column width=”1/4″][title_subtitle title=”How to Order” title_color=”#339f91″ title_size=”24″ align=”left”][/vc_column][vc_column width=”3/4″][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” active_section=”1″ no_fill=”true”][vc_tta_section title=”What Shipping Methods Are Available?” tab_id=”1435912969194-860fc9af-a813″][vc_column_text]Depending on the area that you live our conservatory roof products are either delivered on our own Mercedes Sprinter vans or they are delivered by our trusted network of couriers.

Sometimes it may be necessary for our conservatory roof kit and glass to be delivered in two seperate consignments.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Long Will It Take To Get My Roof or Lantern” tab_id=”1435912969710-460c83b5-290b”][vc_column_text]

  • Standard coloured Ultraframe Classic roofs will be delivered in 7 to 8 working days.
  • Special foiled Ultraframe Classic roofs (grey foil, black foil, cream foil, irish oak etc) – 3 to 4 weeks.
  • K2 Easy Konnect DIY Conservatory kits are on a 4 week leadtime
  • Standard Ultraframe Ultrasky roof lanterns are a 1 week leadtime.
  • Aluminium coloured Ultrasky roof skylights are on a 2 week leadtime.
  • Synseal Stratus aluminium lantern roofs are on a 7 day leadtime.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Who Should I Contact If I Have Any Questions?” tab_id=”1435912985556-ca0533aa-e6a0″][vc_column_text]If you have any queries or require any technical support regarding our conservatory roofs or lantern roofs call us on 01245 325588 or email: sales@conservatoryroofshop.co.uk[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do You Ship Internationally?” tab_id=”1435912987959-048acfe8-c6ef”][vc_column_text]Sorry we do not currently ship internationally.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Can I Return A Product?” tab_id=”1435913224404-5c21ba22-5ff4″][vc_column_text]As all of our conservatory products are made for your bespoke project we are unable to accept returns, unless there is a fundamental problem with the product that requires a replacement.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1404801462081{margin-top: 75px !important;}” background_style=”normal”][vc_column][vc_separator][/vc_column][/vc_row][vc_row css=”.vc_custom_1404742618388{margin-top: 75px !important;padding-top: 75px !important;padding-bottom: 75px !important;background-color: #e0c787 !important;}” background_style=”normal”][vc_column][title_subtitle title=”Have any questions we didn’t answer?” title_color=”#ffffff” title_size=”24″ with_separator=”no”][vc_btn title=”Let’s Get In Touch” style=”custom” custom_background=”#000000″ custom_text=”#ffffff” shape=”square” size=”lg” align=”center” link=”url:https%3A%2F%2Fconservatoryroofparts.co.uk%2Fpages%2Fcontact-us%2F|||”][/vc_column][/vc_row]